This privacy policy covers The Oral Lab website

The Oral Lab, with an address at Av. 5 de Outubro, 70 – 5º floor, 1050 – 059 Lisboa
. Telephone +351 21 796 91 86, email

The Oral Lab team respects the User’s privacy and processes their personal data in accordance with current laws. The data will not be processed for any purposes other than those specified here. The Oral Lab team reserves the right to update or modify its Privacy Policy at any time, in particular, in order to adapt it to legislative changes.

For what purposes are the User’s personal data collected?

The data collected in the forms on The Oral Lab website are intended exclusively for processing user requests, and will not be used for any other processing.

Does The Oral Lab use the personal data collected for Direct Marketing?
The Oral Lab will not use your personal data to send you any unsolicited mail the content of which has not received your explicit consent. The Oral Lab does not sell or negotiate your data with third parties.

Who has access to the User’s personal data?

The Oral Lab does not disclose any personal data of its Customers and Users to third parties without their consent, except when required by law.

What are your rights when you provide us with your data?

In accordance with applicable legislation, The Oral Lab undertakes to respect the confidentiality of your personal information and guarantee the exercise of your rights to:

a) Right to be informed: our customers have the right to obtain clear, transparent and understandable information about how The Oral Lab uses their Personal Data.

b) Right of access: in addition to the right to information, you may access your personal data that we process and store. In these cases, The Oral Lab will provide you with a copy of the personal data that is subject to processing. Furthermore, when you request it via electronic means, the information will be provided in a commonly used electronic format.

c) Right to rectification: you have the right to rectify your personal data if they are incorrect, out of date or if you wish to complete them. To do so, you can contact us using the contact details indicated above.

d) Right to erasure/right to be forgotten: you can ask us to delete your data, however, please note that this is not an absolute right, as we may have legal grounds or other legitimate interests for the retention of your personal data.

e) Right to object, including direct marketing: you can unsubscribe from The Oral Lab Newsletter or choose to be removed from our direct marketing communications at any time. The easiest way to do this is by clicking the “remove” link in any email or communication we send you, but you can also contact us to do so.

f) Right to withdraw your consent to data processing at any time: you can withdraw your consent to data processing when said processing is based on your consent. Withdrawal of consent does not affect the lawfulness of processing based on consent prior to its withdrawal.

g) Right to lodge a complaint with the CNPD: if you consider that the processing of your personal data carried out by The Oral Lab violates the applicable data protection legislation, you may lodge a complaint with the National Data Protection Commission (“CNPD”) .

h) Right to data portability: you have the right to move, copy or transfer data from our database to another.

i) Right to restriction of processing: you have the right to request restriction of the processing of your data in the following situations: if you dispute the accuracy of the data, if the processing is unlawful and you do not want to delete your data, but just limit it, if the data are no longer necessary to The Oral Lab but necessary to the visitor/customer or if you have exercised the right to object referred to above, during the period of time in which The Oral Lab analyzes whether or not your legitimate interests for the processing prevail over those right.

To request the exercise of any of the rights listed above, in addition to the forms specifically referred to in the respective paragraphs, you may send a communication addressed to the address identified above or by sending an email message to the email address also mentioned, the address that You can also use it if you want to ask us any questions regarding this Privacy Policy.

Where is User data stored?

The Oral Lab stores the data of its customers and Users on its servers located in the European Union. These servers are protected and maintained in accordance with the highest security standards and in order to respect applicable privacy laws. If you wish to be removed from our database, you can exercise this right by contacting us through the various means available on the website.

Does The Oral Lab use cookies on its website?

The Oral Lab website ( uses cookies in certain areas. Cookies are files that store information on the User’s hard drive or browser, allowing websites to recognize them and know that they have visited them previously. The User can configure their browser to refuse cookies, however in this case, the website or parts thereof may not function correctly. Cookies are used to monitor and analyze the use of the website, allowing The Oral Lab team to provide the best user experience.
The cookies used do not collect information that identifies the user. Cookies collect generic and preference-related information, such as how users arrive and use the website or the area of the country/countries through which they access, etc.

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